Privacy policy
Privacy Policy
At Iron & Oak, we value privacy, transparency, and trust. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable UK data protection law.
Information We Collect
When you visit our website or place an order, we may collect:
- Personal information such as your name, email address, phone number, billing address, and shipping address.
- Payment information securely processed through trusted third-party providers and never stored directly on our servers.
- Technical and browsing information including cookies, IP address, browser type, and device data.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders efficiently.
- Provide customer support and order-related communication.
- Send updates, launches, and promotional offers where permitted.
- Fulfill legal and regulatory obligations.
- Improve website performance and customer experience.
Data Retention
Your personal data is retained only for as long as necessary to provide our services or comply with applicable legal requirements.
Your Rights
Under GDPR and UK GDPR, you have the right to:
- Access your personal data.
- Request correction or deletion of your information.
- Restrict or object to processing.
- Request portability of your data.
- Withdraw consent at any time where applicable.
Contact
For privacy-related inquiries, contact us at support@ironandoak.store.