FAQ

Frequently Asked Questions

Quick answers about shipping, returns, and orders at Iron & Oak.

Where do you ship?

We currently ship to the United Kingdom, France, and Spain. Full details on our Shipping & Delivery page.

How much is shipping?

Standard shipping is free. Express shipping is available for €6.89 at checkout.

How long does delivery take?

Delivery times vary by destination and carrier. Estimated dates are shown at checkout when available. Typical transit is often 3–7 business days after dispatch. We only ship to the United Kingdom, France, and Spain. For order updates, email support@ironandoak.store.

What is your return policy?

See Returns & Refunds and our full Refund Policy. To start a request, email support@ironandoak.store with your order number.

How do I choose a size?

See our Size Guide and the options on each product page.

How can I contact you?

Email support@ironandoak.store or visit our Contact page. Merchant: SICLOPAY LTD, Lemesos, Cyprus.